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DIAGNOSTIC / SUPPORT CENTER : RESOLUTIONS


The following is a list of resolutions for issues that have resolved.


RESOLUTION #1:

PROBLEM:

There is no information appearing in any of the look-up tables + the system does not allow me to enter values; displays the following message:

System could not add entry.
(EQUIPMGR: 713: Class not registered.
Looking for object with CLSID:{00000010-0000-0010-8000-00AA006D2EA4])

SOLUTION:
Open a DOS prompt and enter the following command:
regsvr32 "C:\Program Files\Common Files\Microsoft Shared\DAO\dao350.dll"

Now press OK. You should see a message stating "...dao350.dll succeeded."


RESOLUTION #2:

PROBLEM:

When starting the Guru Console, you're experiencing the following error:

E041 : Retrieval Failed
Error in retrieving system paths.
(ActiveX component cannot create object)

SOLUTION:
Open a DOS prompt and enter the following command:
regsvr32 "C:\Program Files\Common Files\Microsoft Shared\DAO\DAO360.DLL"

Now press OK. You should see a message stating "...dao350.dll succeeded."


RESOLUTION #3:

PROBLEM:

When trying to install or re-register an add-in, you are getting the following messeages:

Unexpected Error; quitting.
Add-In has been successfully registered.

SOLUTION:
The system is attempting to register the add-in to your system registry. However, you do not have rights to update the registry. Either run the system as an administrator, or use a user account that has administrator privileges.

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